Call us: +27 12 809 2856

The standard delivery R150.00 in South Africa


Frequently Asked Questions

Is BioMedical Emporium a South African brand?

Yes, BioMedical Emporium is proudly South African and it is manufactured in South Africa

Do you treat / specialize in wounds?

Yes we do.

Is it safe for a child to drink the Skin Biotic Supplement?

Yes, if they are under the age of 10 only take half a spoon. Under the age of 3 only a quarter of the spoon.

Can you treat nail fungus?

Yes, we treat nail fungus with a laser machine

How long is the recovery time for your treatments?

Treatments are non-invasive. It is, however, advised to stay out of direct sunlight for 72 hours post-treatment.

I have made a booking on the system, are you able to squeeze my friend in at the same time?

Depending on availability of appointments when making the booking.

How many treatments will I need?

It depends on the consultation plan provided. 

When will I notice results?

Noticeable result within 4 weeks of treatment.

Are the results permanent?

Mostly yes, depending on the after treatment care. 

Are there any side effects?

You can experience fine bumps on the skin, but will clear in 7 days.

Can men have these treatments done?

Yes, any of our treatments can be performed on any gender.

Does microneedling hurt?

Microneedling is non invasive and usually pain free treatment. 

Can I go back to work after having a treatment done?

Yes, however after treatment it is advisable to stay out of direct sunlight for 24h. 

How long are your treatments?

Treatments are on average between 40 – 50 minutes.

Laser hair removal: Why do patients opt for laser hair removal?

It is the permanent solution for unwanted hair.

At what age can you start having laser hair removal treatments done?

The youngest patient can start treatment at 5 years old.

How does laser hair removal work?

By destroying the root of the hair follicles. The energy from the laser heats up and successful stunts the cells that stimulate regrowth.

What are the expected results?

After 6 – 8 treatment patients can achieve long lasting results of the removal of unwanted hair.

From what age can a teenage start treating their skin?

From the age of 14

Does Biomedical Emporium use any fragrances or colourants?

No our products are paraban, fragrant, and colourant free

Can I use Retinol products daily?

Yes, only apply in the evenings or as advised by your skincare professional 

I have sensitive skin, can I do skin treatments?

Yes, at Biomedical Emporium we work out a treatment program according to your skin needs

Does your product contain any animal based ingredients?

No, our products are vegan.

When should I start doing treatment?

Skin treatments should start from a young age to avoid premature aging and pigmentation.

Should I use my sunscreen daily when working from home?

Yes, you should wear your SPF daily to protect you skin against UV damage

How long does delivery take?

Delivery takes between 3 to 5 working days.

How would I know which treatment will be suitable for my skin type?

Book for a Free online virtual consultation with one of our qualified somatologists to get your 5 month treatment plans.

Is it safe to do a chemical peel while I am pregnant?

It is safe to do BioMedical Emporium’s Preggy peel.

When is it the right time to start using the Retinol Night?
From the age of 35.
When is it the right time to start using the Retinol Serum?

From the age of 21 you can start using the Retinol Serum.

Does the Collagen Serum contain actual collagen?

No, the collagen serum is full of HA (Hyaluronic Acid) which helps to firm the skin.

Does Dr Judey consult with clients?

Yes she does, Dr Judey is available on Saturdays to consult with clients.

Where are you located?

The Willows Office Park

Unit E1

Cnr Simon Vermooten and Farm Rd

Die Wilgers

Pretoria East

What is your operating hours?

Monday – Thursday  08:00 to 17:00

Friday                          08:00 to 15:00

Saturday                     08:00 to 15:30

Sundays                             Closed

Public Holidays                 Closed

Is Pigmentation treatable?

Yes, Pigmentation is treatable.

How long does it take to treat pigmentation?

It takes 6 to 12 months to treat pigmentation.

What is the best product to treat sensitive skin?

Skin Repair Serum and HOCL.

What is the best treatment to treat Acne scars?

The best option will be a Microneedling Treatment.